Lincoln Chafee, a former US Senator, said “Trust is built with consistency” and we all know that reassuring feeling we get when a brand just delivers what we expect, time after time. This is the relationship we want to build with our customers. Our purpose is to provide high quality wood pellets backed up by […]
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Earlier this month we ran a competition to win a pallet of our newly introduced 15kg bags of Woodlets. The competition was won by Alan and Carole New. We delivered Alan’s pallet to him yesterday and below is the brief note we received from them. Woodlets: Seeing the wood for the trees We were surprised […]
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As part of the Renewable Heat Incentive (RHI) process and to ensure your payments, RHI recipients are required to comply with twelve ongoing obligations and responsibilities. These obligations range from maintaining the paper trail of your wood pellet orders to notifying Ofgem if your boiler is not working. Full details of your ongoing obligations can […]
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The decision to introduce another size of bag of Woodlets wood pellets was driven by the desire to offer our customers choice and to allow them to select a bag size that they found easy to lift and store. After listening to our customers thoughts and opinions on bag sizes earlier this year, we have […]
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Wood pellets – more than just fuel for your biomass boiler. Wood pellets are truly versatile, not only can they heat your home when used in a biomass boiler, they can also be used in a number of different applications around your home. Fire pits, patio heaters and pizza ovens One of the most obvious […]
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When it comes to saving energy at home, the first thing to do is to understand when and where it’s used as it can be easy to waste energy without even realising it, if you haven’t already had a smart meter fitted contact your energy company and they will do this for free. The great […]
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