Average Customer Rating:
Full Pallets of 98 x 10kg Bags of Wood Pellets
Product Review by Jonathan (submitted on 26 September 2017):
Woodlets rock! Product and staff are first rate. Home grown pellets direct from source at a fair price. Have tried 5 different makes of pellets for our Jaspi system. Woodlets bags are strong. 10Kg bag size ideal. (wooden pallets are occasionally a bit dodgy but this may be down to carriers).
Pellet length consistently good. Lighter looking pellet than most makes but heat output is fine. The LEAST ash residue of all pellets we have used. Had one batch of extremely dusty pellets - this turned out to be due to a maufacturing breakdown which was identified very quickly right down to the minute the breakdown occured (which had been properly logged), and Land Energy not only apologised profusely but immediately despatched another dust-free pallet of pellets f.o.c. to compensate for our service call out and cleaning costs.
Also recently agreed to extend a Special Offer by a month, whilst I was in hospital for an operation and recovering.
Well done Land Energy and extra praise to friendly Nicola & team in Sales and helpful Helen in Marketing.
Your Woodlets delivery will arrive on either a 12 tonne or 18 tonne lorry. Therefore, access to your pellet store should be sufficiently wide enough, free from obstacles and reasonably level to ensure the safe handling of your Woodlets. Please also bear in mind that pallet trucks will not run effectively on soft ground or loose gravel. Should you have any concerns about the ability of our lorries to reach you please contact us on 01465 716025
to discuss your situation.
The last pallet I bought appeared to me to have more fines and dust than previously
Good product, great price. Delivery was a mess though, driver had to ask my son and I to help him unload the pallet.
Great service from Woodlets and good value. Only let down on last order by the carrier who decided I didn't require my pellets urgently and didn't deliver for days. Woodlets were extremely helpful in getting this resolved.
Best wood pellets I’ve used loads less smoke and ash and I cant believe how much more heat I’m getting whilst using less pellets
Mossy , 29/10/17
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